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Steve is a customer service representative who appeared in the Season Eighteen episode, "Grounded Vindaloop", where he provides customer service for a variety of products and services, including Korean Airlines, Best Buy, El Pollo Loco, and Oculus Rift. It was originally just a computer program because you can't call customer service virtual reality
Steve wears a blue shirt with an ID badge. He has black hair, a black mustache, and wears a headset.